THESE
SUGGESTIONS APPLY ONLY TO PRODUCTS SOLD BY US.
DUE TO THE WIDE VARIETY OF GAS DEVICES ON THE
MARKET, WE CANNOT GUARANTEE THAT THESE SUGGESTIONS
WILL APPLY TO YOUR SITUATION. IF YOU ARE EXPERIENCING
PROBLEMS WITH YOUR GAS APPLIANCE, PLEASE CONTACT
THE COMPANY WHICH SOLD IT TO YOU.
LIGHTING
THE PILOT ON VENTED GAS LOG SETS
| 1. |
REFER
TO YOUR OWNERS MANUAL TO FIND THE “OFF”
AND “PILOT POSITION” ON
THE GAS CONTROL KNOB AS WELL AS
WHERE THE PILOT IS LOCATED. |
| 2. |
TURN
YOUR GAS CONTROL KNOB TO THE “OFF”
POSITION AND WAIT FIVE MINUTES BEFORE
LIGHTING. THIS WILL ALLOW ANY GAS TO
CLEAR THE FIREPLACE. |
| 3. |
TURN
THE GAS CONTROL KNOB TO THE “PILOT
POSITION”. |
| 4. |
DEPRESS
AND HOLD IN THE GAS CONTROL KNOB WHILE
HOLDING A LIGHTED LONG MATCH TO THE
PILOT. |
| 5. |
ONCE
THE PILOT IS LIT CONTINUE TO DEPRESS
THE PILOT CONTROL KNOB FOR ABOUT 45
SECONDS BEFORE LETTING GO. |
| 6. |
IF
THE PILOT WILL NOT LIGHT, OR IT GOES
OUT AFTER RELEASING THE PILOT CONTROL
KNOB, CALL A SERVICE TECH. |
WHAT
TO DO IF YOU SMELL GAS AROUND THE FIREPLACE
| 1. |
CHECK
TO SEE IF THE GAS CONTROL KNOB ON THE
LOG SET IS TURNED OFF ALL THE WAY. |
| 2. |
IF
#1 DOES NOT SOLVE THE PROBLEM LOCATE
THE GAS SHUT-OFF VALVE FOR THE FIREPLACE
AND TURN IT OFF. IT MAY BE ON THE WALL
OR ON THE FLOOR OUTSIDE OF THE FIREPLACE
OR IN THE LINE GOING TO THE FIREPLACE
IN THE BASEMENT. |
| 3. |
IF
YOU STILL SMELL GAS CALL YOUR GAS COMPANY. |
DELAYED
BURNER IGNITION WITH VENTED GAS LOGS SETS
A
DELAY OF 3 TO 5 SECONDS IS CONSIDERED NORMAL.
THIS MAY CAUSE A “WHOOSH” SOUND
AS THE COLLECTED GAS IGNITES. THE LARGER THE
LOG SET THE LONGER IT MAY TAKE THE BURNER TO
IGNITE. IF YOU FEEL THE BURNER IS TAKING TO
LONG TO IGNITE TRY THE FOLLOWING.
INSERT A LONG SCREWDRIVER OR OLD BUTTER KNIFE
INTO THE SAND BENEATH THE GLOWING EMBERS BELOW
THE LOGS. MOVE THE KNIFE BACK AND FORTH SEVERAL
TIMES. THIS WILL LOOSEN THE SAND AND ALLOW THE
GAS TO FLOW THROUGH IT MORE EASILY AND ALLOW
THE BURNER TO LIGHT FASTER.
CRACKS
IN THE REFRACTORY PANELS
PREFAB
OR ZERO CLEARANCE FIREPLACES ALL HAVE SIMULATED
BRICK PANELS LINING THE INSIDE OF THE FIREPLACE.
THESE PANELS WILL DEVELOP CRACKS AFTER BURNING
FIRES. THESE CRACKS MAY FORM AFTER ONLY A FEW
FIRES.
IT
MAY BE A SINGLE HAIRLINE CRACK OR A SERIES OF
SPIDER CRACKS. THESE ARE A NORMAL OCCURRENCE.
THE FIREPLACE MANUFACTURE DOES NOT RECOMMEND
REPLACING CRACKED PANELS UNLESS THEY START TO
CRUMBLE OR THE CRACKS OPEN UP LARGE ENOUGH TO
INSERT A PENCIL ERASER.
CARE
OF VENTED GAS LOGS
GAS
LOG SETS REQUIRE VERY LITTLE IF ANY MAINTENANCE.
VENTED GAS LOGS WILL DEVELOP SOOT FROM THE FLAME
HITTING THE LOGS. TO REMOVE THE SOOT, WITH THE
PILOT TURNED OFF AND AFTER THE LOGS HAVE COOLED
CAREFULLY REMOVE THE LOGS THAT HAVE SOOT ON
THEM. CARE SHOULD BE USED NOT TO GET SOOT ON
CARPET OR FURNITURE.
TAKE
THEM OUTSIDE AND BRUSH OFF THE SOOT WITH A PAINTBRUSH
OR WISK BROOM.
CARE
OF VENT-FREE GAS LOGS
VENT-FREE
GAS LOG SETS SHOULD REQUIRE NO MAINTENANCE UNLESS
A PROBLEM IS DETECTED. SERVICE SHOULD ONLY BE
PERFORMED BY A QUALIFIED SERVICE TECHNICIAN.
LOGS SHOULD NOT BE MOVED AT ALL FROM THE MANUFACTURER’S
SUGGESTED SETTING. OTHERWISE FLAME IMPINGEMENT
CAN TAKE PLACE, LEADING TO MALFUNCTION, INCLUDING
SOOT SPILLAGE INTO YOUR HOME. VENT-FREE LOGS
SHOULD ONLY BE INSTALLED IN A FIREPLACE MANUFACTURED
FOR VENT-FREE LOGS OR IN A WORKING WOOD BURNING
FIREPLACE. |
